Claims

How to handle filing a claim with Bryan Insurance.

We want any claim to be handled quickly and efficiently, and we will work on your behalf to help that process run as smoothly as we can. Sometimes claims are complicated, though, and the process doesn’t flow as smoothly as we would all want. In extreme cases, we will call in our claims advocate to work to get the claim resolved.

If you haven’t registered for your client portal, click the 24/7 Client Access button below. You can also download our mobile app by searching for Bryan Insurance Agency wherever you get your apps.

24/7 Client Access

One of the principal keys to our excellent client service is our claims area. Claims are when our clients need us most, and our capabilities are most visible. There are multiple ways to report a claim:

  • If you experience a personal or a business lines claim, you can call the office and speak to your account manager, who will be happy to assist you.
  • If you wish to report the claim directly to your insurance company, see below for a list of our major carriers with their contact information. We will be notified of your claim by your carrier. Timing is critical as it can take up to five days to receive notification of a claim.
  • If you experience a severe claim after business hours or on the weekend, our staff is available to assist you. If there is a catastrophe, such as a tornado or a fire, our entire team goes on full alert to help our clients.
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No matter where you are, we are available for you. If you have a claims emergency outside of regular business hours, contact your designated producer, Sonya Edwards at 940-550-8728, or Tommy Dies at 940-550-4322.